Return & Refund Policy
At Magazinecult, we take great care in describing, inspecting, and packaging every archival item. However, if you are not completely satisfied with your order, we are here to help.
Returns
Our return policy lasts 14 days from the date you receive your order. If 14 days have passed since your package was delivered, unfortunately, we cannot offer you a refund or exchange.
To be eligible for a return:
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The item must be in the exact condition you received it in.
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You must contact us first at sales@magazinecult.com to authorize the return, specifying your order number and whether you prefer a refund or store credit.
Refunds
Once your returned item is received and inspected by our team, we will send you an email notification confirming receipt and approval status.
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Approved Refunds: You will receive a 100% refund for the item's purchase price. Refunds will automatically be applied to your original payment method within a few business days.
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Shipping Fees: Original shipping charges are non-refundable unless the return is due to an error on our part (e.g., wrong item sent or damaged in transit).
Late or Missing Refunds:
If you haven’t received your refund after a few days, please check your bank account and contact your credit card provider first, as processing times can vary. If you’ve done this and still have not received your refund, contact us at sales@magazinecult.com.
Damaged Items & Exchanges
Because many of our vintage magazines and books are rare or one-of-a-kind, identical exchanges are subject to stock availability.
We only replace or offer full refunds for items if they arrive damaged during transit or if there is a significant discrepancy from their original listed condition. If your item arrives damaged, please email us at sales@magazinecult.com within 48 hours of delivery with photos of the issue and packaging.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you will receive store credit for the value of your return once the item is received. If the item was not marked as a gift, any refund will be issued to the original purchaser.
Return Shipping
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You will be responsible for paying your own shipping costs for returning an item (unless the return is due to our error or damage during transit).
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Trackable Shipping: You must use a trackable shipping service with proof of delivery. We cannot guarantee that we will receive your returned item without a valid tracking code.